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Support Coordination/Case management (SCCM)

Support Coordination 

Supporting you to make the most out of your funding package or plan.

What is Support Coordination?

  • Assistance to strengthen participants abilities to coordinate and implement supports and participate more fully in the community. It can include initial assistance with linking participants with the right providers to meet their needs, assistance to source providers, coordinating a range of supports both funded and mainstream and building on informal supports, resolving points of crisis, parenting training and developing participant resilience in their own network and community.’

    Your Alpha Carers Coordinator will work with you to:
  • access and coordinate your supports
  • Provide assistance to help you participate in your community
  • Support you to achieve greater independence and resilience
  • Assist you with selecting providers and services to suit your individual needs
  • Support you to access health, education and other services
  • Regularly monitor your supports
  • Help resolve service delivery issues and crisis resolution
  • Assist with plan and goal review
  • Select providers of your choice for the supports you are funded for
  • Make sure those providers meet the goals you have set
  • At ACA we understand how important it is to find the best options to meet your needs. Our Support Coordination staff are skilled at working with you to help you find and choose providers, linking you to the best value and quality services available.
  • If you have Support Coordination or Support Connection in your plan, and would like to access an experienced team of Support Coordinators that know all the local providers and services, then contact us today.